Mercure Brighton Seafront Hotel

I took Mum to celebrate her 92nd birthday . The hotel staff were friendly and kind .,they even upgraded us to a nicer room with disabled facilities and lift access to the room . They provided chocolates and a balloon for Mum - was lovely for her . The hotel is sea facing and just across the road - fantastic clean pretty location . I had forgotten my USB plug and a kind friendly maid Casey lent me her’s . The room service was served promptly and was hot and tasty . A lovely experience and would happily return to this hotel !

The staff at the welcome desk were very friendly, courteous and professional; the manager in particular was excellent and clearly very good at her job. The bar staff were kind, friendly and very knowledgeable about wine. Everybody has a smile on their face. The location of the hotel is fantastic — as it's in the cleanest, nicest, and quietest area — and the exterior of the hotel is very pleasing to the eye. I would recommend this hotel to anyone looking to stay in Brighton, as every other hotel on the sea front appeared very rundown. I liked the bathroom in the room, and the room itself was spotlessly clean and well presented. The pillows were very comfortable and the mattress was also very comfortable. The room was quiet and cosy. We slept very well here.

We really liked the quirky decor of the hotel not only upon entrance but thought. The rooms were a lovely size with a nice view of the mews garden. The bar was fresh, funky and cocktails were very tasy. The breakfast was delicious, just enough selection and everything was super fresh and extras were made fresh to order if requested. The customer service from every member of staff from all positions was second to none, extremely friendly, polite, professional and nothing was too much trouble. This was our first stay here at The Mecure Brighton Seafront Hotel after previously frequently staying at another venue; however, we will now ONLY be booking the Mecure Brighton Seafront when we next regularly come to Brighton.

The hotel was beautifully decorated. The staff were very helpful and always had a smile on there face whatever time of day.

The location is great, the foyer area is stunning, the bar is cool, and the breakfast was lovely. BUT, the star of the show here are the fabulous STAFF, from reception to breakfast, even the maintenance guy who we met in the car park - all friendly, polite, helpful and just made our stay a pleasure. Thank you, all. No wonder we keep coming back!